Refund and Return Policy
All Certified Refurbished Products and/or equipment delivered to a South African address carry a 12-month carry-in warranty from the date you receive the product. All our products are fully tested prior to being delivered, if the product is defective within 14 days of purchase, Digit Technologies will pay for any courier charges.
Digit Technologies provides all computer equipment with Genuine Microsoft software and License certificate unless otherwise stated (Servers do not come with software).
Digit Technologies, at its discretion agrees to accept the return for credit of unwanted products within 7 days of delivery. The products must be in the same condition as it was sent and in perfect re-saleable condition.
Until Digit Technologies gets confirmation from the suppliers that the product is indeed faulty, a credit, replacement or repair cannot be authorized.
Digit Technologies does not sell products on an experimental basis. Customers are strongly advised to check suitability and specifications of products before ordering.
Digit Technologies cannot accept liability for packages damaged during transit. It is the Customer's responsibility to wrap the product adequately to prevent damage.
On receipt of the returned product, we will test it to identify the fault you have notified to us.
If following the testing process, the product is found to be in good working order without defect, we will return the product to you. courier costs of this return will be your responsibility.
This warranty shall not apply if the goods have been worked upon, altered or damaged in any way by the Customer or its employees or agents, or to goods not used in accordance with the manufacturer's instructions.